Exciting News!

The new MyEmeritiHealth Portal is live!

Get easy online access to your account and investment information, and manage claims seamlessly — all in one place.

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Contact Us

Whether you or your employees have questions, our team is here for you. How can we help you?

Emeriti Customer Care Center

Weekdays, 8am to 8:00pm ET

1-866-EMERITI (1-866-363-7484)

For More Information

To contact one of our team members, fill out the form below.

    Please refrain from including any personal or sensitive information, such as protected health information or diagnoses, in your message. This communication platform is not secure for sharing such confidential data, and we cannot ensure its privacy or protection.

    Frequently asked questions (FAQ)

    • What expenses are reimbursable?

      Eligible medical expenses are defined under Internal Revenue Code Section 213(d). Please refer to IRS Publication 502 to learn more regarding eligible medical expenses. The following is a list of common reimbursable eligible medical expenses:

      1. Premiums for health insurance coverage, including COBRA and long-term care but excluding coverage for active employees under an employer-sponsored group health plan
      2. Medicare premiums, deductibles, and coinsurance
      3. Out-of‐pocket costs related to durable medical equipment, vision, dental and hearing aids
      4. Out-of-pocket hospital and surgical expenses
      5. Certain out-of‐pocket costs associated with nursing or in‐home healthcare services
      6. You can also refer to this user-friendly list to confirm that your product or service is reimbursable.
        https://fsastore.com/fsa-eligibility-list/

       

      How can I get reimbursed for my claims?

      Please call 1-866-EMERITI (1-866-363-7484) Monday through Friday 8:00 AM – 8:00 PM, ET

      Why is my account not claims active?

      Your plan sponsor has not yet provided us with a term date or retirement healthcare status. Please reach out to your plan sponsor or we will reach out to your plan sponsor to update

      Why was my account forfeited?

      You did not meet the age or years of service requirement as defined by your plan sponsor. Please contact your benefit office if you have additional questions

    • Who is eligible for the Emeriti Reimbursement Benefit?

      A participant who terminates from employment and is vested in their former employer’s Emeriti Retirement Healthcare Savings Plan (the Plan), is eligible for reimbursement of qualified medical expenses (QMEs) incurred after their termination date. Qualified medical expenses incurred by the participant’s spouse or other eligible dependents after the participant’s termination date (or date of death, whichever comes first), may also be reimbursable.

    • What if I return to work with my employer?

      If your employer reemploys you, your right to receive benefits under the Plan is suspended until the first day of the month following your subsequent termination of employment. However, your account will participate in the investment earnings of the underlying mutual funds in which the account is invested.